Gratoka
Support for parents
Find the right contact for app, purchase, accessibility and website privacy questions.
Support for parents and guardians
For help with the Gratoka iPhone and iPad app, purchases, Android app privacy, or accessibility, email Magic Forge Inc. A short description and the relevant device or page details can help explain your question. Website privacy and Terms use a separate contact shown below.
Email app support support@magicforgeinc.comApp or technical question
Tell us what happened and include the app version, iPhone or iPad model, and operating-system version if you know them. A brief description of the steps before the issue is enough to get started.
Purchase question
The current App Store listing has live purchase information. Describe the issue in general terms; do not send payment-card details, passwords, or Apple Account credentials.
Privacy question
For app privacy questions, contact app support at support@magicforgeinc.com. Read the separate Android app privacy policy for Android app data. The website privacy policy covers this site’s measurement and support-message context; website privacy questions go to support@magicforge.top.
Accessibility feedback
For a website barrier, include the page URL, device and browser, what you were trying to do, and any assistive technology involved. For an app question, say which activity or screen you mean.