How we can help
For support with the existing Playdo app or the Gratoka rebrand, email support@magicforgeinc.com. Include the app version, device model, and a short description of what happened if it is a technical issue. Do not send a child's personal information.
Common topics
- Purchase or subscription: check the current App Store listing and include the purchase issue in your message.
- Privacy: read the privacy summary first, then write with any question or deletion request.
- Accessibility: tell us the page, device, assistive technology, and the barrier you found.
- Rebrand: Gratoka is the planned new name for Playdo, the existing iPhone and iPad app from Magic Forge Inc. App Store ID 1553223909 provides continuity.
- Android: the Android version is in development. There is no Google Play listing or release date to announce yet.
Parent contact only. The support address is for parents, guardians, and other adult users.